Image slotRepairs & maintenance photo
01 — Service
General Repairs & Maintenance
From leaks, doors, drywall and fixtures to hot tubs and the everyday issues that come with keeping a property operating properly.
Property Repairs · Maintenance · Improvements
Your Property Has a Problem.Let’s Get It Handled.
From everyday repairs and issues to preventive maintenance, Lodge Masters helps short-term rental owners and property managers keep their properties functional, cared for and ready for guests.
Tell us where the property is and what’s going on. We’ll review it and let you know how we can help.
Property Problems Come in All Shapes and Sizes.
Fortunately, so does our experience.
Image slotProperty improvement photo
02 — Service
Property Improvements
Repairs, upgrades, replacements and improvement projects that make the property safer, more functional and easier to maintain.
Image slotDeck / exterior project photo
03 — Service
Decks & Exterior
New decks, deck repairs and reinforcement, stairs, railings and other exterior property projects.
Why Lodge Masters Is Different
The Job Isn’t Done When the Repair Is Done.
A short-term rental isn’t just a property. It’s a hospitality business. That means how a repair is handled matters just as much as getting it fixed.
Lodge Masters brings decades of experience in hospitality, property management and maintenance operations to every job. We understand the bigger picture — protecting the property, communicating with the people involved, minimizing disruption and getting it ready for the next guest.
We Understand the Property
We look beyond the immediate repair to identify related issues and help prevent today’s problem from becoming tomorrow’s emergency.
We Understand the Operation
Guest schedules, cleaners, owners, managers and vendors all have to work around one another. We understand how maintenance fits into that operation.
We Understand the Guest Experience
A repair isn’t successful if it creates another problem for the property manager or the next guest. The goal is to leave the property better prepared for what comes next.
Start With What You Need Today
You Don’t Need a Maintenance Program to Get Started.
Have one repair? A list of nagging issues? A larger property improvement?
Start there.
Lodge Masters is happy to earn your trust one job at a time. And if you eventually want help staying ahead of maintenance instead of reacting to it, we can help with that too.
1
Tell Us What’s Going On
Tell us where the property is and what you need help with. Photos and details can help us understand the situation.
2
We’ll Review the Job
We’ll look at what you’re dealing with, ask any questions we need to, and determine the best next step.
3
Let’s Get It Handled
Whether it’s a single repair, a larger project, or recurring property care, we’ll focus on getting the work done while keeping you informed.
From Fixing Problems to Preventing Them
Great Property Care Shouldn’t Always Start With a Problem.
Most maintenance starts when something breaks.
Lodge Masters believes the better approach is to catch issues earlier, stay ahead of recurring maintenance and keep the property ready for the people who matter most — your guests.
That’s the thinking behind our Uptime Program. It’s an optional ongoing property-care relationship designed for owners and managers who want Lodge Masters to become more than the company they call when something goes wrong.
Reactive
- Something Breaks
- Call Someone
- Get It Fixed
- Wait for the Next Problem
The cycle repeats. Every problem starts from zero.
Uptime
- Regular Property Care
- Identify Issues Earlier
- Plan & Prioritize Maintenance
- Keep the Property Guest-Ready
Each visit builds on the last. The property gets easier to run.
More Than Maintenance. A Property-Care Partner.
It’s a better-cared-for property that supports a better guest experience.
With Uptime, Lodge Masters develops a deeper understanding of your property over time — its history, recurring issues, maintenance needs and priorities.
That allows us to help you move from simply responding to problems toward managing the property more proactively.
And because Lodge Masters understands short-term rental operations, the goal isn’t maintenance for maintenance’s sake.
Joshua O’Brien, Founder — Lodge Masters, LLC
Meet Joshua O’Brien
Property Care Built on Experience.
Lodge Masters was founded by Joshua O’Brien after decades of experience across hospitality, property management and maintenance operations.
That experience shaped a simple belief: taking care of a property requires more than knowing how to fix things. You have to understand the property, the operation behind it, and the experience you’re trying to deliver to every guest.
Joshua brings that perspective to Lodge Masters — whether he’s helping solve a single property issue or developing a long-term property-care relationship.
30+ Years
Hospitality industry experience
20+ Years
Managing resorts and properties
12+ Years
Maintenance operations experience
15+ Years
Consulting and advisory experience
“Do the work right. Communicate clearly. Take care of the property like the guest experience depends on it — because it does.
Joshua O’Brien, Lodge Masters
What Our Clients Say
Trusted to Get the Property Handled.
The best measure of our work is the trust clients place in us — not just for one repair, but for the next problem, the next project and the ongoing care of their property.
“We had an issue at the property that needed to be handled quickly, and Joshua took care of it from start to finish. He identified what needed to be done, explained the solution clearly and got the property back where it needed to be. It was a huge relief knowing it was being handled.”
— [Client Name]
Property Owner / Manager
“Joshua has been my contractor for seven years. What has always stood out is his ability to look beyond the immediate repair and understand the bigger picture. He takes pride in his work, communicates well and has become someone I trust when something needs to be handled at a property.”
— [Name]
Client of 7 Years & MaintainSTR Business Partner
“Working with Joshua feels less like calling a contractor and more like having someone on your team who genuinely cares about the property. He understands what we’re trying to accomplish, keeps us informed and helps us stay on top of things instead of simply waiting for the next problem.”
— Melinda [Last Name]
[Title / Company]
Have something that needs attention at your property?
Tell us what’s going on and let’s see how Lodge Masters can help.
Get Started
Tell Us What’s Going On With Your Property.
Have a repair that needs attention, a larger project you’re considering, or just a list of things that need to get handled?
Tell us a little about the property and what’s going on. Lodge Masters will review your information and determine the best next step.
No maintenance program required. Start with what you need help with today.