Anyone with a hammer can call themselves a contractor, and any maintenance company can add the word 'proactive' to their website- but are they effective? Name one company who's designed from the ground up to save you money and want you to replace them with your own inhouse department?

I'll wait...

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• We are current VLS license holders with over 20 years experience managing resorts & properties.

• We have over 30 years experience in the hospitality industry.

• We have over 12 years of maintenance operations experience.

• We have 15 years of consulting and advisory experience.

• We know how the industry works from the inside out.

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We have spent the last 10 years developing our Uptime Program and offer an entire suite of services for the short-term rental property management company who wants to get things under control and grow. All services are priced based on current status, condition, and level of involvement. Call for a risk-free initial consultation and quote: 865-505-8225

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​NEW! MaintainSTR: We have worked closely with our developer partners at MaintainSTR to create our once proprietary program for everyone!  Even without using our services, this program will help you gain the control and see in real time who is assigned to what task, manage items and inventory, and control work flow from desktop and an app. Add your contractors, maintenance, and cleaning companies to it and see the difference! Go here to find it.

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Coaching: We provide coaching for owner/operator small management businesses who do not intend to manage for others but need an advisor in regard to maintenance strategies and operational difficulties.

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Maintenance Audits: We provide an audit of your current or ongoing program to assess its efficacy and function with relation to guest impact and property valuation. 

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The "On Track" Program: Our 'on track' program is designed to get 'runaway properties' under control and get on track to being on our Uptime and Uptime Advantage Programs.

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The Uptime Program: This program is the 'meat and potatoes' of our service. This program is designed for properties that are still needing improvements and will put you on the path towards success.

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The Uptime Advantage Program: This program is a where we convert your operation from an owner/operator program into a real business structure meant for growth and stability. By using our company as a fractional maintenance department to fill in for that missing department to help you interview, hire, train, and develop your maintenance team as a means to gain full control over your process and quality standards.

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Consulting: We provide ongoing consulting for our clients to help maintain control and to stay apprised of changes and to assist with challenges. 

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